Since the 95-gallon recycling bins were issued this month, some residents have asked city officials to take them back, others have had questions about collection times and a few residents have become confused about which items they can leave in the large recycling cans. Some of the confusion came because the flyers that were attached to the bins included conflicting information and some confusion came because some people never spotted the informational flyers that were supposed to be issued with the recycling cans, city employees said.
“I’ve had a lot of people call in and say there was nothing on their carts,” said Mary Crook, a receptionist at city hall.
Crook said in the past two weeks she has fielded several phone calls from residents who were confused or frustrated about the change, and the city has been trying to get information from the waste management company for residents.
“There is a little confusion but we’re just trying to work through it,” Wilson said.
For the past several years Jacksonville residents have received handheld recycling bins that were collected weekly at the curbside, but earlier this month waste management company Republic Services began work on a plan to change that. This summer Jacksonville residents received larger 95-gallon recycling cans, which look like trash cans with green lids. They were disbursed to residents throughout the city and now the recyclable goods will be collected every-other week on Wednesdays.
The company divided the city into two routes. Those who live south of Francis Street should roll their recycling cart to the curb to be collected this Wednesday by 7 a.m. and every other Wednesday that follows. Those dates are Aug. 14 and Aug. 28.
While those who live north of Francis Street should wait until Wednesday, August 7, to roll their new recycling bins to the curb. They too should continue rolling their recycling cans to the curb every other Wednesday after their first collection date. Those dates are Aug. 21 and Sept. 4.
The company also continues to collect plastics, paper, small cardboard boxes and all the other items it previously collected, city officials who spoke with the company said Monday.